. Password. RTSP streams offer a secondary backup location for recorded video and smart. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. Press the Add+ button to create a new site. . Third Generation VMAX® IP Plus Series v1. Recovery Firmware for the VMAX IP Plus. VMAX IP Plus 4-channel PoE NVR with 5 virtual channels Learn more. 17-Jul-2023. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. 2. Supported / Affected Devices: VMAX® A1 Plus Series . DW-VP16xT16P. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. Insert four mounting screws to secure the hard drive to the inside of the DVR. This article will outline the information required for a Password Reset Form. 0. 1. Skip to content DW Homepage. Right-click and open the Setup Menu. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. 2. Related Articles. If so, you may either wait on the line for the next available technician or leave a voicemail, clearly outlining your case, when you are prompted to set up a callback. The VMAX IP G4 is an easy-to-use embedded PoE NVR that allows you to go from power up to monitoring in minutes! Available with up to 16 Power over Ethernet (PoE+) ports, the NVRs can record and manage single-sensor IP cameras up to 4K resolution and come with up to 32TB internal storage. DW Tech Support. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 1. The Mobile Notify menu will display the IP address of the VMAX IP Plus and the unique Device IDs of connected mobile devices that have enabled the Push Notification settings within the VMAX Plus mobile application. Available with 8 PoE ports (expandable to 12 cameras by adding an external PoE switch), the NVRs can record and manage single-sensor IP cameras up to 4K. Premium entry level real-time dvr (62 pages) DVR Digital Watchdog VMAX960H CORE User Manual. . In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Extract the contents of the downloaded folder. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. The VMAX® A1 Plus™ can record 1080p video at real-time 30fps. 3. Click the Search button to scan the network for connected cameras. 0 out of 5 stars VMAX by Watchdog and DVR systems. Menu. It may cause electric shock. VMAX® A1 Plus™ 4-channel (v1. Stage 2 – Product End of Life (EOL): The product has been discontinued and. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. Click the Check button to prompt the HDD Health Check window. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. App Compatibility. 1 MP). My Watchdog. To enable Pathfinder: At the VMAX® A1, log in as the Administrator. Click the “Get Stream” button, then click the “Setup” button for the REC. Get help from Digital Watchdog’s Technical Support professionals. Get help from Digital Watchdog’s Technical Support professionals. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Click the Apply button to save the site. Get help from Digital Watchdog’s Technical Support professionals. T. Please update your browser to the latest version on or before July 31, 2020. Nov. The Security Settings window will display. 1. Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. At the NVR – Open the NVR’s Setup menu and select the “Alarm” menu, then select the “Sensor” sub-menu. Right-click in the Live View area, then select “Menu”. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Help Desk Software by HappyFox. Affected Model Numbers: 1st and 2nd generation VMAX® IP Plus™ NVRs New Firmware Version: 1. Recovery Firmware for the VMAX IP Plus. Subnet Mask: 255. Buy Digital Watchdog VMAX A1 Universal HD 960H 32-Channel DVR with 8TB HDD featuring Record from and Manage Up to 32 Cameras, Up to 960H Recording Resolution, 8TB HDD Storage, Expandable Up to. Digital Watchdog’s surveillance recording solutions can be viewed either locally or remotely through the use of the variety of DW desktop and mobile software applications. Quickly find and download information. 0. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. 1. From the HDD Menu, check the Capacity and Free Space of the hard drive. For more information: DVR Network Troubleshooting. By default, multiple Digital Watchdog VMAX products installs with default user. VMAX A1 Plus Series . These recorders are designed to provide exceptional performance, ease of use, and scalability. Dallas Morning News Editorial. 4. DW-VF960H = VMAX 960H Flex. 2. 2. 2021 **Re:** VMAX® IP Plus 3rd Generation Hardware Identification # **VMAX® IP Plus NVR 3rd Gen… Product Announcements. This will determine how the site. This will make the upcoming steps easier. Notifications Setup Email DVR Google Email Email Service SMTP VMAX A1 VMAX VMAX Flex VMAX 960H VMAX 480 1 of 2 DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. This PDF guide covers all the features and functions of the DVR, from installation to playback. Note: If you are using a Windows OS to test the NIC, please read Standalone Network Interface Card Troubleshooting (WinOS). 0. VMAX® A1 Plus™ Universal HD over Coax 8-Channel Digital Video Recorder Find a Reseller Request a Demo Contact Us FAQs. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. Unauthorized Dealer Policy. Basically, the problem is that the remote viewing stops working after a day. The Network Video Recorders (NVR) of the VMAX® IP Plus Series have a maximum throughput of 80 Mbps. 1. 0. Default Settings. Digital Watchdog Knowledge Base . Digital Watchdog® Launches VMAX® A1 G4™ DVRs . In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. The Security Settings window will display. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. 31: 12/04/2015: VMAX 960H Core: 28. Use the following flowchart to troubleshoot monitor output issues with your DVR. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). My Watchdog. Testimonials. 3. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. To check ActiveX in Internet Explorer: Launch the Internet Explorer application. 1. This article will outline some troubleshooting recommendations for resolving the most common video issues when using a third-party camera with a Digital Watchdog recording unit. DVR Digital Watchdog VMAX A1 Plus DW-VA1P41T Quick Start Manual. SSF file list from your selected directory will display. 0. If the network issue was caused by a power interruption, power-cycling the NVR may re-establish network communication with the router. In the event of an issue, the recording unit can be troubleshot to resolve most recording problems. Enable Use DDNS. Amazon Secured Card. Knowledge Base. Compton, an industry pioneer in DFIR and Forensic Video Analysis. Follow these details to prevent material damage or personal injury. Blog. Complete the form below and a DW ® technical support representative will be in touch or check the status of your existing support ticket. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. If the camera is a Digital Watchdog model, make sure that the camera is using the same network scheme as the VMAX IP Plus. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. 1MP)Navigate to the System Information menu. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. 52). 1, the system will keep the same password. Software Version: v1. Help Desk Software by HappyFox. If a test email has still not been received after five (5) minutes, try the following troubleshooting steps: Restart the DVR. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS. The Security Settings window will display. Low: Oct 01, 2019:. Password. 60 Release Date: June 14, 2022 New. TERMS & DETAILS: More information about this protection plan is available within the “Product guides and documents” section. VMAX ® IP Plus™ 6 1. Last Edit: March 3, 2021----- Live Stream Latency. 3595 / Fax: 813. By default, the NVR is set to IP Address – 192. RTSP streams offer a secondary backup location for recorded video and smart home integration, an alternative for ONVIF integration and a way to broadcast a stream to live streaming services, such as CCTV live. com Quick Start Guide Step 1 – CONNECTING THE DVR Step 2 – POWERING UP THE DVR 1. Quickly find and. Step 1: Configuration. 0. At the DVR, Log in as the admin. * Always back up the database and license key information before upgrading to newer build or. Quickly find and download. Get free expert DIY tips, handy support, troubleshooting help & repair advice for all Digital Watchdog products. If you're still having trouble or need more information, please call us today at (866) 446-3595. Note: If you do not know the model of your DVR, inspect the model name, located on the sticker on top of the recorder. 168. 3. PathFinder™ P2P web access is not supported by this version. TCP/IP Port: 9010. VMAX Series (960H) VMAX A1 Series (2. Digital Watchdog DW-VG41632T16P VMAX IP G4 16-channel PoE Network Video Recorder with 32TB Hard Drive. * Digital Watchdog VMAX Web Viewer * Digital Watchdog DW-VMAX 16 2. It is recommend - ed that the user read the entire instruction manual for complete and proper installation and usage. VMAX IP Plus. VMAX Analog Series (960H) VMAX A1 Series (2. Compatible with analog video systems, the VMAX A1 Series 16-Channel 1080p Analog HD DVR from Digital Watchdog can support up to 3840 x 2160 resolution at 30 fps over BNC cabling. Table of Contents. 3 VMAX A1 G4™ DVR 1. By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192. DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. For example: IP Address –. Disconnect the power cable and SATA cable from the attached hard drive. High CPU Usage Troubleshooting. by Digital Watchdog. Please note that. This article will provide the list of. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. A. Please update your browser to the latest version on or before July 31, 2020. DW-VMAX480 = VMAX480. • DW-VG492T4P - 2TB internal storage. Network Setup For A VMAX A1 Plus (5 MP). Right-click in the Live View area, then select “Menu”. 1. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Attach a network cable to the NVR’s “LAN” port to connect the VMAX IP Plus to the local network (LAN) router. Consider Making a Small Donation: "Just. All three (3) versions of the recovery firmware will be downloaded. 77Bandwidth Limitation. 160. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. Requesting a Password Reset. Se vostede está buscando un manual de usuario para o seu sistema de videovixilancia VMAX A1 Plus, este é o documento que necesita. • DW-VG492T4P - 2TB internal storage. 45-v3. 1. As the VMAX IP Plus features a UPnP (Universal Plug and Play) function, when an IP camera is connected to the built-in PoE switch of the VMAX IP Plus the NVR will automatically attempt to assign an IP address to the camera that matches the unit’s IP. Attach the power supply cable and SATA cable to the new hard drive. If you're still having trouble or need more information, please call us today at (866) 446-3595. The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. DW-VAONE = VMAX A1. 6. 160 and Gateway – 192. PathFinder ™ allows users to connect, view, playback and search video from their DW ® video. Menu. Contact DW RMA. DVR Digital Watchdog VMAX User Manual. 64, VMAX A1 G4 v1. Affected Roles: Administrator New Firmware Version: v1. DONE !!! 9/18/2022 4:35:41. 3. My Watchdog. com . Supported / Affected Devices: VMAX® Series (Legacy)IP Camera TAA Compliance Trade Compliance Statement MEGApix Analog Cameras Server Blackjack GSA VMAX IP PLUS VMAX A1 Plus VMAX DVR VMAX G4 Upgrading Firmware For A VMAX A1 (2. 1. Resolving Camera DHCP Addressing Issues Before Adding to a VMAX IP Plus. Click on the Security tab, then click the Custom Level button. 1MP DVRs can be used with the CHeKT Video Verification Solution by utilizing the "Video Stream URL" Mounting Method. 446. Place the DVR in its final position. With DW Spectrum ® IPVMS, you provide your team with the power to network video solutions for any type of project, for use by anyone, on any device. com : 4-channel PoE NVR with 5 bonus channels DW-VA1P4xT Available Models • DW-VG494P - no HDD. pdf : Download: VMAX960H Flex Quick Start Guide : Download: View All Documents. To set the Motion Area: From the Setup Menu, click on Alarm, then select Camera Alarm. Once logged-in as the Administrator, right-click with the mouse and select Menu. The DVRs offer a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. DW University. Upgrading Firmware For A VMAX A1 (2. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Mount and install all necessary cameras and external devices. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to go from power up to monitoring in minutes! Available with 16 Power over Ethernet (PoE) ports, the NVRs can. Camera Loss with Merged Servers Check out DW Spectrum Cyber Security and DW Spectrum DW Spectrum - Best Practices for Preserving Data for Server Migration DW Spectrum IPVMS and DW Spectrum Mobile Supported Operating Systems DW Spectrum IPVMS and Virtual Machines DW. VMAX Series (960H) VMAX A1 Series (2. Last Edit: March 12, 2020----- Troubleshooting VMAX IP Plus Network Issues . Instead, connect the PoE switch to the router,. If you're still having trouble or need more information, please call us today at (866) 446-3595. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. com . Skip to content DW Homepage. Related Digital Watchdog VMS Apps: C3CMS. Get help from Digital Watchdog’s Technical Support professionals. Get help from Digital Watchdog’s Technical Support professionals. Networks are typically. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. 64 Older Firmware Version: v1. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. 80. 168. DW® Logo Merchandise. x) DW-VAONE4 (1 st Gen) DW-VAONE8 (1 st Gen) DW. Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. 4. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. Press Releases. 12:. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. Provide the device’s IP address, port, username, password, hardware type, etc. Digital & Multimedia Evidence (DME) solutions provided by Larry A. com Attention: This document is intended to serve as a quick reference for initial setup. Networks are typically comprised of two main parts: DW Blackjack Servers. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. Insert your replacement hard drive and replace the four mounting screws to. DW Resource Library. By default, the NVR is set to an IP Address of 192. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 1. Technical support and maintenance services are available. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. 168. 160 and Gateway - 192. Fcc Information. on Jan 30, 2023. 0. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192. Network Connections. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. com Attention: This document is intended to serve as a quick reference for the initial setup. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. 168. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. Click the Check button to prompt the HDD Health Check window. Mount and install all necessary cameras and external devices. 45: 12/28/2015:. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. DW Resource Library. Enjoy the convenience of graphical. digital-watchdog. Refresh the web page and log in to the Web. Configuring the Camera. DW Spectrum - FQDN or Allowlist for DW Cloud Access. This DVR features two HDD bays and comes configured. Last Edit: December 8, 2021----- Default Logins. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. If you make a mistake, click on the back arrow (to the left of the flowchart) to go back to your previous option in the flowchart. Note: Digital Watchdog’s VMAX recording unit series will support some third-party H. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. 1 MP) VMAX A1 Plus Series (5 MP) Troubleshooting. Digital Watchdog DW-VF164T VMAX-FLEX 16ch Hexaplex DVR,. . Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. Amazon. VMAX IP PLUS Troubleshooting Recovery Firmware Recovery Firmware USB Recovery USB DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866) 446-3595. 1. To use the viewing functions of Pivot CMS, each recording unit must have their own. APP. If you include the incorrect version or more than one version on the USB, the. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. 1954 DW VMAX IP® Plus Video Latency Troubleshooting-----Affected Roles: Administrator. Up to 60fps @ D1 and up to 240fps @ CIF. Default ID: admin. In the event of system errors, software corruption or display issues, recovery firmware files can be applied as a final troubleshooting step. Note: It is recommended to troubleshoot recording issues directly at the DVR with a connected display monitor and USB mouse. Related Digital Watchdog VMS Apps: C3CMS. Solution. This article will outline how to set up Email Notification settings for the VMAX A1 Plus and. Before using the system, please read this User Manual and keep it for future reference. Follow the instructions below to update the DVR to the latest firmware build: Download the latest firmware version for the DVR. 160 and Gateway – 192. Enquire your vendor for repair. Right-click with the mouse and select Setup Menu. It is a good maintenance habit to ensure that the VMAX® unit’s firmware is kept up-to-date as each release version may include patches, system updates, or even new features. DW Sales: 866. 6. 1MP/1080p ultra low-profile vandal dome camera, 3. This Remote Technical Support Service is a great way for System Integration Professionals and Licensed Installers to receive remote assistance to help resolve a variety of issues and answer product configuration questions. Connecting To A Site. Advanced Linux-Based embedded NVR, 2 terabyte, Supports 12 2. An RTSP URL can be utilized to connect a device, such as a VMAX recording unit or a compressor, to a DW Spectrum Server if the device is unable to be added through an ONVIF protocol. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. The VMAX IP G4 16-Channel PoE NVR from Digital Watchdog supports ONVIF-compliant single-sensor IP cameras and allows you to record real-time 30 fps video in up to UHD. 45: 12/28/2015: VMAX Flex: 0. Unauthorized Dealer Policy. 1. 4. Default Login 1. Carefully place a hand on the hard drive, to hold it in place, and turn the DVR over. Power the camera off, then back on again to power cycle the camera. Digital Watchdog DW-VA1G4164T 16-channel DVR, 4TB HDD included. Replace the top cover of the unit. Installing the Digital Watchdog App for Computer. Network setting information for the VMAX standalone units can be found within the Network Menu of the DVR. The manual provides detailed instructions on how to install, configure, operate and troubleshoot the NVR. Connect all necessary cables to the DVR 4. 264 hd-sdi 1080p resolution digital video recorder (85 pages) DVR Digital Watchdog VMAX960H CORE User Manual. Share or Print This Article. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. 17499. ) Click the Check button to check for available updates. DW-VP16xT16P supports a maximum of up to 16 remote connections with the system, including through RTSP streams. This simplifies the requirements needed to adjust camera settings and to control PTZ cameras directly from the DVR or from a. If the camera is connected directly to the integrated PoE switch of the VMAX® IP Plus, resetting the ports may resolve the issue. Case Studies. Default Settings. 6mm fixed lens P/N: DWC-V7253WTIR - Qty. 80. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. Digital Watchdog VMax+/VMaxA1 DVR Installation Manual V 1 . H. 1 MP). My Watchdog. Help Desk Software by HappyFox. 75 MB. DISCONTINUED. Download the recovery firmware files from the link above. Supported / Affected Devices: VMAX® A1 Plus Series . If you do not know the model number or generation of your VMAX® A1, inspect the sticker on top of the VMAX® A1 or the current firmware version (located in the System Information menu). 17605. 1. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Scroll down the product page of your unit and locate the. To set up a remote support session: Call DW Technical Support at 866. 4. Digital Watchdog VMAX 480 Quick Start Guide (PDF, 2.